Diploma Levels 2, ,3, 5, Social Care

Health and Social Care
The City & Guilds Health and Social Care portfolios, offer a comprehensive suite of qualifications from Level 1 through to Level 5, designed to support the development of learners who are working or who wish to pursue a career in the Health and/or Social Care sectors across England, Wales and Northern Ireland. The qualifications are designed for both classroom-based and work-based learning.

Care Certificate

The Care Certificate is an agreed set of standards that sets out the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. It's made up of the 15 minimum standards that should be covered if you are 'new to care' and should form part of a robust induction programme.
The Care Certificate was developed jointly by Skills for Care,  Health Education England and  Skills for Health. 
The standards
  1. Understand your role
  2. Your personal development
  3. Duty of care
  4. Equality and diversity
  5. Work in a person centred way              
  6. Communication
  7. Privacy and dignity
  8. Fluids and nutrition
  9. Awareness of mental health, dementia and learning disabilities
  10. Safeguarding adults
  11. Safeguarding children
  12. Basic life support
  13. Health and safety
  14. Handling information
  15. Infection prevention and control
£20/day x 15 days also includes competency assessments

Food Safety Level 2

Course Overview
During this 1 day course, Learners will build an understanding on the importance of safe food handling practices and keeping foods safe. Topics covered include: food safety laws, types of contamination and the associated risks, bacteriology, personal hygiene, safe food handling practices and more

Level 2 Fire Safety

The Qualsafe Level 2 Award in Fire Safety provides a foundation of fire safety knowledge, which employers and ‘responsible persons’ can increases the fire safety awareness of all employees. It includes how fires are caused, the risks associated with fire, what we can do to control fire risks in the workplace. The qualification covers fire safety management at work, fire safety inspection, fire safety risk assessments and the legal requirements related to fire safety in the workplace. The role of the fire warden is also incorporated in the course.
During the course candidates will learn how to:
• Understand the hazards and risks associated with fire in the workplace
• Understand how fire risk is controlled in the workplace
• Understand the principles and practice of fire safety management at work
• Understand the role of nominated fire warden
Fire Safety manuals are provided for all candidates.
Assessment is by trainer observation of practical tasks and a multiple choice question paper and on successful completion of the program, candidates will receive a Qualsafe certificate together with a list of units within the qualification.
It is recommended that this training is refreshed every 3 years.


Communication skills in social care
Communication is all about making contact with others and being understood. This short guide will give you tips on how to communicate with the people you work with. It includes specific help when communicating with people with autism, dementia and hearing impairments.
Good communication skills will help you:
 develop working relationships  provide clear information.  give and receive information about the care and support you are providing  provide emotional support to the people you work with  carry out an assessment of an individual’s care needs
As a social care worker you will use different types of verbal and non-verbal communication in your day to day work.

Care Planning

Course Description

The care planning awareness course enables participants to understand the importance of care plans, their implementation and how to review them. It provides knowledge and understanding to enable candidates to work alongside other professionals and make initial assessments to meet the needs of each individual.

Outline of Programme:

How individual care plans can be different
Why care plans should be updated
Working with other professionals
Observation skills
Stages of care planning
The assessment process
Creating a care plan

This course is delivered in 2 hours and candidates must demonstrate a willingness to learn along with interaction of group activities.


Our training courses are competitively priced and we aim to beat any equivalent training quote.

Falls Prevention.

This Falls Prevention Training will provide formative knowledge and understanding as to why falls occur in residential and nursing care homes and possible strategies for preventing and managing falls to improve the quality of care and support given to vulnerable individuals.


Principles of Care and Confidentiality
This course will genuinely explain what the principles of care are and how to put them into practice during a working day, quite unlike most courses of the same title!
The course will help health and social care workers learn what not to do and why because it is easy to understand and specific to their working situations.
It also includes a section specifically about confidentiality.
Whether for induction, vocational, refresher or management training, for example QCF and the Care Certificate, this is the online course for learning about the principles of care.